What if you train them and they leave?!

Episode 19:

Hi lovely ones. Today’s episode touches a nerve that so many of us feel as practice owners: that sting when you’ve trained someone, invested your time, heart and energy, and then… they leave. Ouch.

It’s one of the most vulnerable parts of leading a team. And it’s also where we often freeze up, unsure of whether to keep backing our people or retreating to protect ourselves. But here’s the thing: not training your team comes with its own big risks too.

So in this episode, I’m getting honest about the fear behind training (and re-training), why I built a long-game training culture at Health Nest, and how that recently led to us winning a very special award (trophy and all!). But I’m also sharing the behind-the-scenes missteps, false starts, and very human reality of building something like this in a busy allied health practice.

In this episode, I talk about:

• The old-but-golden quote that changed how I think about training
• The real cost of not training your team (and no one warns you about it)
• What we actually do at Health Nest – our 12-month onboarding, daily planning, mentoring, and values time
• Why we ditched the word “supervision” in favour of “mentoring”
• Building a culture of grace (because learning doesn’t happen overnight)
• The messiness behind the systems – and why that’s totally normal
• How to start small if you’re not there yet
• Why supporting your team, even if they leave, is still a legacy

Some takeaways from this chat:

• Training is more than teaching skills – it’s living your practice values.
• Yes, people might leave… but they might also stay, flourish, and become your leaders.
• It’s okay if your systems aren’t perfect. It’s okay if you have to cancel mentoring for the third week in a row. You’re not doing it wrong… you’re doing it real.
• You don’t need a 10-module program to start. A checklist and one honest conversation can go a long way.
• Building a training culture is iterative. It grows just like your team does – one awkward, wonderful step at a time.

Thanks for being here with me.

Whether you’re in the early days of figuring this out, or you’ve already built something you’re proud of.. I see you. And I hope this episode helps you feel less alone in the mess and magic of it all.

If it landed for you, feel free to share it with a friend or leave a review… it really helps other practice owners find the podcast. You can also learn more about our Allied Health community over at theconnectionco.com.au.

Until next time, keep building your good allied health practice.

Much love,

Amy